On December 10, 2013, C.C. from Wilmington wrote:
Inspected our home for rodents. Saw no evidence but placed traps - and took care to make sure that they were out of the way so our dog would not get them and chew them.
While inspecting out house, they also noticed that our HVAC vent had fallen down in our crawl space and informed us - which was a great help since we never go into that corner of our crawl space. They also noticed that we had a portable dehumidifier in our basement - and recommended that we get a permanent one that is more effective and safer. Just information and no real pressure to buy.
Both a company rep and a service tech came to our house and both were very professional and polite.
On December 3, 2013, M. A. from Cary wrote:
I bought an Angie's Big Deal and Economy Exterminators was excellent. They came on time, they did their work, and they were very informative and professional. I missed an appointment and they even rescheduled very quickly even though the error was mine.
I would use them again for any extermination needs and am very pleased to have found them.
On November 12, 2013, S.F. from Cary wrote:
We are so pleased you support Salvation Army especially during Christmas. You are an exceptional company and we are blessed by your service and your business ethics.
Please send my Christmas greetings to Andrew, Robert and John.
Blessings to all your staff.
On November 5, 2013, R.L. from Charlotte wrote:
One time pest control treatment. Quote on ongoing service. On time arrival. Efficient service delivery. Good information conveyed. Very professional and courteous.
On October 30, 2013, K.M. from Cary wrote:
I just want to let you know how much I appreciate Jason taking the time to let us know he smelled natural gas in our crawl space yesterday. After visits from Cary Fire, PSNC and a plumber we repaired a gas line leak that could have been dangerous. It is service above and beyond to mention an issue outside your responsibility, and it demonstrates true concern for your customers. I really appreciate it, and wanted to let you know. I called Jason yesterday to thank him as well.
On October 30, 2013, R.L. from Charlotte wrote:
On time arrival. Efficient service delivery. Good information conveyed. Very professional and courteous.
On October 29, 2013, M.R. from Charlotte wrote:
Economy Exterminators was great. The guy was great, knowledgeable and I was just really happy with everything.
On October 23, 2013, Abbotts Run Apartments from Wilmington wrote:
I just wanted to take a minute and express to you how much we here at Abbotts Run Apartments enjoy working with you! Everyone has always been so nice and helpful, especially Judy in the office. Every time we call she is so helpful and always has such a great attitude! Whenever we have an issue she is always willing to take the time and explain why the issue is happening and what is being done to really help us understand. Again, we just wanted to say "Thank you" for such great service!!!
On October 22, 2013, R.V. from Wilmington wrote:
Installed crawlspace humidifier, sealed vents, removed and installed new vapor barrier.
Economy Exterminators were extremely professional and helpful in resolving our humidity issue in our crawlspace. They explained to us what factors caused the problem, how they would fix it, and the costs associated with the repair. We shopped around to see if their cost was in line with other estimates, and it was. But the reason we chose them was because they did exactly what they said they would do. Paul showed up when we said he would, followed up with us as we asked, never pressured us in any way, and ultimately ensured that the work was performed according to what was discussed. The installer was a total professional as well. He and the electricians showed up on time and completed the work as expected. The crawlspace was really transformed by the new vapor barrier, humidifier, and vent seals. A+++
On October 22, 2013, S.B. from Raleigh wrote:
Rapid response for an escalating ant infestation. Dispatched an investigator to access the situation and very soon thereafter the exterminator arrived and destroyed the ant bed and trail into the house. Problem solved in the very same day I called! I would definitely work with Economy Exterminators again & highly recommend them to my friends & family.